Generally it is just as safe to order online as it is to pay using your credit or debit card in a shop. This site uses a Security Certificate, which guarantees that we are who we say we are and that your transaction is guaranteed to be secure.
After submitting an order online with the method "Payment by Mail" you will receive our payment mailing address along with the order confirmation email. Payment should only be sent to the mailing address provided.
We accept the standard credit cards and debit cards which include:
Visa
MasterCard
Discover
American Express
PayPal
What is PayPal?
PayPal is the faster, safer way to pay and get paid online. The service allows members to send money without sharing financial information, with the flexibility to pay using their account balances, bank accounts, credit cards, debit cards or financing. PayPal is a very secure and reliable online payment method.
PayPal operates in 190 markets and manages over 164 million accounts (equivalent to the total number of retail customers for Citibank USA, Bank of America, Wells Fargo, Barclays Bank and Deutsche Bank combined).
PayPal has local websites in 18 markets and allows customers to send, receive, and hold funds in 19 currencies worldwide.
PayPal claims 14 million merchant accounts (more than the total number of merchants registered with MasterCard, Visa, Discover and American Express combined).
How about if i don't have a PayPal account?
Signing up to PayPal is quick and easy and all you need is a credit card or checking account to get started. Payments will be processed immediately after any payment is made via PayPal.
We DO NOT accept personal checks or business checks.
To place an order via "payment by mail" - follow these instructions:
1) Add the desired items to your shopping cart and click checkout.
2) Fill out the billing and shipping address and choose the payment method "Payment by mail".
3) Complete the checkout process and mail payment total along with the order number received to the mailing address on our contact page.
Bank Account Wire Transfer
To complete a Bank Account Wire Transfer, please email us for specific details. There is a $20.00 processing fee included to all orders done via Bank Account Wire Transfer.
We do not accept international credit cards (cards issued outside the United States), please see accepted payments on the international orders page.
We do not provide COD shipments or net 30 terms. Orders must be pre-paid before being shipped. We can not be responsible for lost payments in the mail.
Unfortunately due to the speed of our system in most circumstances we can not change or cancel an order. Please email and/or phone in your request so that we can try to accomodate your needs.
To get an estimated shipping price online for standard shipping than follow these steps:
1) add the items needed to your shopping cart.
2) select your country/state and update the cart.
3) your estimated shipping cost will be displayed.
Continental USA (48 Connecting States), PO Boxes, APO/FPO Military Addresses
Orders with standard shipping ship with UPS Ground (www.ups.com) and/or USPS Priority Mail (www.usps.com).
We also by request and/or via freight collect can ship using FedEx (www.fedex.com) and DHL (www.dhl.com). Handling charges may apply.
Some orders may be required
to pay additional shipping or handling charges because of size/weight or shipping destination,
in the situation that this will arrise we will contact you.
Your store credit can be used to purchase any products available on our website within 180 days of issue. You can use your coupon code for a single order for the product total. Store credit will not apply to the cost of shipping.
To use the coupon code you add the items you intend to purchase to your shopping cart and on the checkout page after entering your shipping and billing information you enter the coupon code in the payment section. Your total purchase price will then be recalculated. If the order exceeds the amount of the gift certificate the balance can be paid with a credit card.
Yes we can ship to any APO, FPO, DPO addresses. Orders ship via USPS and there is an additional 1-2
business days for order processing. Delivery times range from 7-14 business days from the order date.
We have a 30-day exchange policy. If you are not fully satisfied you may exchange your order within 30 days of delivery for any reason. No questions asked.
We do not process traditional exchanges. In order to make an exchange, replace a new order for the correct items. You may than return any products to us for a refund.
Returned items must be in brand new condition with the original tags. No refunds will be issued for worn, washed, soiled or used merchandise.
Returning Your Package
When sending back your return please be sure to use a reliable shipping company (UPS, FedEx) that will provide a tracking number and proof of delivery.
Include your original packing slip or email confirmation printout of your order contents with your return, if an exchange order was placed make a note of the new order number for our returns department.
Receiving your refund
Your refund will be processed and posted within 30 days of receiving the return.
Once an exchange order has been placed you will receive a refund of the product total back to the original payment method.
If you received our free shipping promotion (orders over $99) the original shipping charges will be deducted before your credit is issued if your order total falls below $99.
Be sure to write the "Order Number" on the shipping label along with the return address.
We have a 30-day return policy. If you are not fully satisfied you may return your order within 30 days of delivery for any reason. No questions asked.
Returned items must be in brand new condition with the original tags. No refunds will be issued for worn, washed, soiled or used merchandise. We do not accept returns for orders over $250.00.
Returning Your Package
When sending back your return please be sure to use a reliable shipping company (UPS, FedEx) that will provide a tracking number and proof of delivery.
Include your original packing slip or email confirmation printout of your order contents with your return, if an exchange order was placed make a note of the new order number for our returns department.
Receiving your refund
Your refund will be processed and posted within 30 days of receiving the return.
Option 1: A full store credit of the products received.
Option 2: A refund to the original payment method minus a twenty percent restocking fee.
If you received our free shipping promotion (orders over $99) the original shipping charges will be deducted before your credit is issued if your order total falls below $99.
Please contact us by email to receive an RMA and the return address.
Be sure to write the "Order Number" on the shipping label along with the return address.
The following items can not be returned: swimwear, underwear, fabric/material, books, DVDs, audio cassettes, videos, military
MRE's, products from the categories: closeouts, specials or customized orders.
Any refused packages will be treated as a return, please see our returns policy. Return shipping charges will be deducted before your refund is issued.
If you receied the wrong product or a defective or damaged product please contact us within 3 days of receipt. Please than return the item to our return address and upon passing inspection as being a mistake the product will be replaced at no additional cost to you.
PayPal is an online payment system that will process payments for international credit cards, debit cards and bank accounts. We recommend using PayPal for international orders for its ease of use and security.
What is PayPal?
PayPal is a very secure reliable processing method and
is an approved method of payment for eBay, Amazon and many of the largest internet sites.
PayPal operates in 190 markets, and it manages over 164 million accounts which is the equivalent of the total number of retail customers for Citibank USA, Bank of America, Wells Fargo, Barclays Bank and Deutsche Bank combined.
PayPal has local websites in 18 markets and allows customers to send, receive, and hold funds in 19 currencies worldwide.
PayPal claims 14 million merchant accounts, which is more than the total number of merchants registered with MasterCard, Visa, Discover and American Express combined.
To place an order via payment by mail - follow these instructions:
1) Add the desired items to your shopping cart and click checkout.
2) Fill out the billing and shipping address and choose the payment method "Payment by mail".
3) Complete the checkout process and mail payment total along with the order number received to the mailing address on our contact page.
Bank Account Wire Transfer
To complete a Bank Account Wire Transfer, please email us for specific details. There is a $1000 order minimum and $20.00 processing fee included to all orders done via Bank Account Wire Transfer.
There is no minimum order amount for international orders. Currency accepted is in USD.
Canadian customers can pay with their regular Canadian credit card or debit card (Visa, MasterCard, American
Express, Discover). We can only ship Canadian orders to the verified billing address of that order.
We do not accept:
• International credit cards under any circumstances.
• Orders that have a billing address in the USA (US issued credit card) and an international shipping address.
Any order received with an international credit card will automatically be cancelled, there are no exceptions.
Please be advised we can not be responsible for lost payments in the mail, especially cash.
We only ship orders that are pre-paid. We do not offer COD shipments or net 30 terms.
After submitting an order online with the method "Payment by Mail" you will receive our payment mailing address along with the order confirmation email. Payment should only be sent to the mailing address provided.
Your order is expected to be arrive and be delivered 1-3 weeks from the order date. Most customers get their orders quickly and are very satisfied. Many things can delay your delivery after your order has been shipped by us, some include: weather, customs regulations, inspection, loss/damage or location restrictions - all of which is not in our control.
To get an estimated shipping price online than follow these steps:
1) add the items needed to your cart.
2) select your country and update the cart.
3) your estimated shipping cost will be displayed.
Please note that oversize, overweight, larger orders and/or specific locations are subject to additional
shipping and handling charges. If this is the case with your order we will
contact you via email.
International orders with standard shipping are shipped using USPS Priority Mail International or USPS Express Mail International (www.usps.com).
We also by request and/or via freight collect can ship using UPS (www.ups.com), FedEx (www.fedex.com) and DHL (www.dhl.com). Additional charges and handling fees may be incurred.
Larger orders may picked up from our warehouse via a freight forwarder.
International orders are not subject to backorders. Any products
not available will be emailed to the customer for a choice of a different size,
color or similar product. If no response is received within 7 days of the email
than your order will be shipped with whatever products are available.
Generally international customers tend to be upset when not receiving
certain products and would much rather switch to something similar than be refunded.
If this is not the case with your order than please send us an email and we will
refund any products that are not available.
We do not charge or collect the taxes or customs fees for international orders. These rates and
fees are usually calculated when the package you ordered enters your country and we are not
responsible for any of these fees. It is the sole responsibility of the customer to
be aware of international taxes and take the right precautions when placing and
receiving your order. Some examples of these fees include customs, duties, delivery surcharges, country tariffs and/or GST, PST etc.
International orders can not be returned or exchanged. Due to the high costs of shipping/return shipping we can not accomodate returns at this time. A new order can be placed for the new products and we can ship out the new order.
Due to the high cost of shipping rates we recommend emailing us any questions and using our size chart carefully before placing your order.
Any international order packages sent back to us must have our written consent for approval.
There is a restocking fee up to fifty percent on returns at our discretion.
Here is a list of some of the international destinations we ship to. We abide by all US laws and regulations. Some products may not be exported from the US, we will contact you by email if this is the case.
Afghanistan
Albania
Algeria
Andorra
Angola
Anguilla
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Azores
Bahamas
Bahrain
Balearic Islands
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia-Herzegovina
Botswana
Brazil
British Virgin Islands
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Channel Islands
Chile
China
Colombia
Comoros
Corsica
Costa Rica
Croatia
Cuba
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
England
Equatorial Guinea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
Gabon
Gambia
Georgia, Republic of
Germany
Ghana
Gibraltar
Great Britain
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kiribati
Kuwait
Latvia
Lebanon
Lesotho
Liberia
Liechtenstein
Lithuania
Luxembourg
Macao
Macedonia, Republic of
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Martinique
Mauritania
Mauritius
Mexico
Moldova
Monaco
Mongolia
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Korea
Northern Ireland
Norway
Oman
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn Island
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Russia
Rwanda
Saint Helena
Saint Kitts
Saint Lucia
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Seychelles
Sierra Leone
Singapore
Slovak Republic
Slovenia
Solomon Islands
Somalia
South Africa
South Korea
Spain
Sri Lanka
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syrian Arab Republic
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
Uruguay
Uzbekistan
Vanuatu
Vatican City
Venezuela
Vietnam
Wallis and Futuna Islands
Western Samoa
Yemen
Zambia
Zimbabwe
We welcome international orders at GalaxyArmyNavy.com. We ship worldwide
and work hard to provide the same great quality service, products and selection
to our international customers as we do to our domestic. Since we began
operating our international department we have witnessed that over 90% of our
international customers return to us to get more of the gear they love from the source they trust.
Galaxy Army Navy is a global leader in military products distribution. We supply the US Military as well as over 50 international armed forces from 6 continents
with military clothing, camo clothing, security gear, police equipment, outdoor apparel and
much more of our top quality products. Galaxy Army
Navy is based in the United States and our distribution center is in New York City.
Free super saver shipping is on orders over $99.00 via standard delivery in the continental USA (48 states). Delivery times range from 7-10 business days via the least expensive carrier.
This promotion applies to retail orders placed online at GalaxyArmyNavy.com - promotion can not be combined with any other coupon codes, wholesale pricing, discounts, closeouts, bulk orders, special promotions.
Promotion does not apply to: Alaska, Hawaii, Puerto Rico, US territories or
international countries.
The free shipping promotion can be changed or denied at anytime with no explicit reason.
If parts of an order are not available making your order total under $99.00, you will be charged the shipping fee for the amount of the products shipped. In the case of a backorder,
all parts of your order will ship for free when available.
In the case that an entire order or partial order over $99.00 that received free shipping is returned for a refund
or credit, normal shipping charges will be deducted before the refund is issued.
In the case of exchanges that are made you will be charged return shipping of your products even if you received free shipping on your initial purchase. The shipping charged will be based on the
remaining amount of products on the order.
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