Help & Customer Service

Privacy Policy

We respect your privacy and value the security of our customers to the highest standards. We have outlined our privacy policy so you may understand how information is gathered and used. Your privacy is important to us and therefore we will never sell, trade, or rent any of your personally identifiable information to others without your consent.

Safe Shopping
Nervous about shopping online? Shopping with us is safe. Our Secure Socket Layer (SSL) software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information with a 128-bit encryption, including credit card number, email address, name, and billing and shipping information, so that it cannot be read or viewed as the information travels over the Internet.

 

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What We Collect
We do not collect any personal information about you unless you specifically and knowingly provide it. Some information may be optional and individuals may decide to omit that information.
Examples of some information we collect is your name, billing address, shipping address, email address, phone number, fax number, company name, payment information and ip address.

Newsletter
We offer free email newsletters, such as our catalog, magazine and/or promotional e-mails as a service to our customers. We may send you newsletters and emails periodically listing our products. To unsubscribe and stop receiving our emails and/or catalog, magazine, please unsubscribe or email us to be removed.

Security
We have placed security measures in place to protect the loss, misuse or alteration of the information under our control. We use encryption technology to protect your sensitive personal information stored on our servers and while being transmitted over the Internet. Your information is always stored in this fashion and is never transferred without encryption.

Correspondence
When you contact us via our site, we only use your name, email address and order information to reply to your questions. Your messages may be kept in an electronic folder for future reference. No information we collect is ever sold or redistributed without your clear consent.

Fraud
We screen orders for fraud. In the case that we do receive a fraudulent order with a stolen credit card and/or a counterfeit payment, we will work together with local, state and federal agencies to make sure the perpetrator is met with the fullest extent of U.S. and/or international law.

Analytics
We have contracted with several marketing services to monitor certain pages of our web site for the purpose of reporting web traffic, statistics, advertisement 'click-throughs', link sharing, social media and/or other activities on our site. Where authorized by us, these services may use cookies, web beacons, and/or other monitoring technologies to compile anonymous statistics on our web site visitors. No personally identifiable data is collected by or transferred to these companies.

Contact
If you have any questions about our Privacy Policy, the practices or dealings with our site or business, you may contact us by email. We will do our best to acknowledge your inquiry and address it in a prompt, satisfactory and timely manner.

Terms of Use

Galaxy Army Navy, GalaxyArmyNavy.com (the Company)
Terms of Use, Conditions and Disclaimer for Website and Catalog

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS WEB SITE (this "SITE") OR PLACING YOUR ORDER WITH US.

By accessing or using this site, or placing any order with the company also referred to as the Company, as well as sister sites, affiliates or affiliate sites where the Company sells its products you agree to these terms of use. If you do not agree to these terms you may not use nor place any order with this site or the Company under any conditions. By placing an order with the Company you are agreeing to the following terms of use.

Limitation on Liability
IN NO EVENT SHALL THE COMPANY, BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL, DAMAGES, OR ANY DAMAGES WHATSOEVER, EVEN IF THE COMPANY, HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, OR PERFORMANCE OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS AVAILABLE FROM THIS SITE. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

Policy Acceptance
By placing your order with the Company on their website, email, telephone, fax or mail order you are agreeing and accepting in full our complete policies, including but not limited to the payment policy, shipping policy, returns policy and international policy. Our policies can be found on the website. Acceptance of our returns policy includes any deductions that may be made after receiving your return including but not limited to shipping costs and restocking fees.

Copyright
All site design, text, graphics, interfaces, and the selection and arrangements thereof are, the Company, and its partners. ALL RIGHTS RESERVED. Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of placing an order with the Company, using this site as a shopping resource, or utilizing our how-to information. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without prior written permission of the Company is strictly prohibited.

Trademarks
All trademarks, service marks, and trade names (collectively the "Marks") are proprietary to the Company, or other respective owners that have granted the Company, the right and license to use such Marks.

External Sites
This site contains links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the "External Sites"). You acknowledge that the Company, is not responsible for the availability of, or the content located on or through, any External Site.

Product Liability
The Company stands behinds its products not to be defective or damaged upon receipt. This does not cover use and normal wear and tear, defects or damage resulting from accident, misuse, abuse, neglect, unusual physical damage, modification of any part of product or cosmetic damage, excessive use, or incorrect use of product. These may cause products to not function properly or cause products to get damaged quickly and the Company is not responsible in any of those situations. The Company is not responsible for for incidental or consequential damages arising from the use of any of its products. IN NO EVENT SHALL THE COMPANY BE RESPONSIBLE FOR SOLD PRODUCTS AFTER BEING RECEIVED UNLESS PRODUCT RECEIVED WAS CLEARLY DEFECTIVE AND DAMAGED AND WE ARE NOTIFIED IN WRITING OF THE PROBLEM WITHIN 3 DAYS OF RECEIPT OF ORDER. THE COMPANY IS NOT RESPONSIBLE FOR DEFECTIVE MERCHANDISE RECEIVED IF NOTIFIED AFTER 5 DAYS. UNLESS PRODUCTS ARE CLEARLY WARRANTED BY THEIR MANUFACTURERS. THE COMPANY DOES NOT WARRANTY OR INSURE ANY OF OUR PRODUCTS AFTER BEING RECEIVED, OPENED AND USED. ANY PRODUCTS THAT CARRY WARRANTEES OR GUARANTEES FROM THEIR SELECT MANUFACTURERS OR VENDORS ARE NOT WARRANTED BY THE COMPANY BUT BY THEIR SELECTED COMPANIES AND CUSTOMERS MUST ONLY DEAL WITH THOSE VENDORS DIRECTLY.

Copyright and Trademark Complaints
The Company, and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright or trademark infringement, please contact us via email or phone.

Order Acceptance
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. The Company, reserves the right at any time after receipt of your order to accept or decline your order for any reason. The Company, reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.

Typographical Errors
In the event a product or content is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our distributors, The Company, shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. The Company, shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. The Company, further takes no responsibility for misunderstood product information or typographical product descriptions.

Important Legal Information
The Company can not know all of the United States or International restrictions, laws and regulations for our products. Therefore, we do not warrant that you may legally purchase, own or carry any specific product offered in our catalogs, websites or stores. When you place an order with us for products that may or may not have restrictions, you warrant to us that you are a legal adult of 18 years of age without legal disabilities and are in compliance with local/city, state and federal laws of the United States or any other international location.

Customers purchasing law enforcement products (insignia, uniforms etc.) marked with law enforcement terms such as "Police" or "SWAT" or the like, warrant they are legally authorized to wear such mottos. Submit orders for such products on your department letterheads or provide official identification via Email or Fax.

Export
There are products listed in our catalog and on our website that require an Export License to send outside of the United States. It is the policy of this company that any product controlled by the U.S. State, Commerce or OFAC Departments will not be shipped until a determination is made if a License is required and or received. Furthermore, Export of U.S. Controlled Items prohibits exporting or re-exporting at anytime without proper authorization from the U.S. Department of Commerce, State or OFAC (whichever applies).

Force Majeure
Neither party, nor its agents or suppliers, shall be liable for failure to perform, or the delay in performance of, any of its obligations under this Agreement if, and to the extent, that such failure or delay is caused by events beyond its reasonable control, including, but not limited to, acts of the public enemy or governmental body in its sovereign or contractual capacity, war, fire, floods, strikes, epidemics, quarantine restrictions, network availability, Internet availability, civil unrest or riots, acts of terrorism, transportation delays, freight embargoes and/or unusually severe weather. If so affected, the affected party shall use commercially reasonable efforts to avoid or remove such causes of non-performance or delay, and shall continue performance hereunder with reasonable dispatch whenever such causes are removed. If any such non-performance or delay continues for more than thirty (30) days, this Agreement may be terminated by the unaffected party without liability upon written notice to the affected party.

Disclaimer
The Company is a private company that is not affiliated with any law enforcement, armed forces and military organizations in any way. Statements expressed in this catalog referencing the independent use of products by those agencies do not constitute an endorsement, approval or authorization of our products by law enforcement, armed forces and military organizations.

Occasionally, there may be misprints or errors on our websites, online media or catalogs. The Company reserves the right to correct the misprint or withdraw the offer. Item and products specifications (e.g. sizes, colors, selections, prices, availability and legal restrictions) are subject to change at any time without notice. It may be necessary to substitute an item with a product of equal or better quality and value that varies slightly from our print and online catalog description.

Item and products specifications (e.g. sizes, colors, selections, prices, availability and legal restrictions) may vary in our brick-and-mortar retail stores from our websites, online media and catalogs. Product selection, price and availability information is subject to change without notice and without liability.

THIS SITE IS INTENDED FOR USERS OVER THE AGE OF 18, UNLESS WITH THE INVOLVEMENT OF A PARENT OR LEGAL GUARDIAN. THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS CONTAINED IN THIS SITE, INCLUDING, WITHOUT LIMITATION, TEXT, GRAPHICS, AND LINKS, ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY OR GUARANTEE. TO THE MAXIMUM EXTENT PERMITTED BY THE LAW, THE COMPANY, DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON INFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED, WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. IN ADDITION, THE COMPANY, DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT.