Help & Customer Service
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Free shipping is available for retail orders, placed online and shipped in the contiguous USA (48 states).
Delivery Timeframe: 3-10 business days.
Expedited shipping is available at an additional charge.
Returned orders may be subject to shipping charges unless an exchange order is placed online.
Subject to change or cancellation at anytime.
Restrictions apply. -
We accept payment through:
- Credit Cards and Debit Cards - Visa, Mastercard, American Express, Discover
- PayPal
- Money Order and Check - Cashiers/Certified/Bank Check, Business/Personal Check
- Bank Wire Transfer
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Orders are generally shipped within 1-2 business days.
Orders are shipped Monday through Friday.
If you need your order quickly, select a quicker shipping method online or contact us about available options. -
Customer satisfaction is our highest priority.
We offer easy hassle-free returns within 30 days of receipt.
1. Download and Print the Return Form [PDF].
2. Fill it out and include it together when mailing back the return.
No return authorization or RMA is required.
Products must be in brand new condition with original tags.
We don't accept returned products that are used, washed or damaged.
Exchanges
In order to make an exchange:
1. Place a new order online and it will be shipped separately.
2. Choose the products to send back and follow the return instructions.
We offer several methods for receiving your refund:- Refund to the original payment method.
- Store credit at ArmyNavy.com
- Full refund to the original payment method, with an new exchange order completed online.
We only accept returns with a completed Return Form mailed pre-paid to the address printed on each Return Form.
Shipping charges may be deducted and are non refundable.
If you received free shipping, the actual shipping charges will be deducted prior to issuing your refund.
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We offer worldwide shipping and international delivery to most destinations.
We accept payment in US Currency through:- PayPal
- Money Order / Check (Cashiers/Certified/Bank Check)
- Bank Wire Transfer
Orders generally arrive in 10-20 calendar days, usually much sooner.
We offer a 14 day hassle-free return policy.
Export and product restrictions apply.
Orders are shipped via USPS (United States Postal Service).
The shipping price includes only delivery charges to your address. For orders shipping outside the USA there may be additional taxes, duties, customs fees and surcharges imposed and collected by your government.
Wholesale and large orders may picked up from our warehouse via a shipping company or freight forwarder.
Shipping is also available via freight collect and through other shipping companies (UPS, FedEx, DHL, TNT). Additional charges apply.